What are the differences between this trial and the full ISP or corporate versions of proxyNM

We offer this free residential trial service for two reasons:

1. To act on our bigger goal of improving the experience end-users get from technology.

2. To offer a simple way for potential customers to see the kind of thing our solution can do – albeit just a subset of our capabilities.

To better explain point two, let us outline just some of the additional capabilities available in our full ISP or Corporate versions of the proxyNM solution:

  • Full GUI support – the central ISP or corporate gets browser-based GUI access to see results in real-time. The PDF-based reports used in this free service do remain available but are often not used as results are not usually shared with end-users but with internal support groups. The GUI is the way most customers use the full solution.
  • Rich visualizations – many more vizualizations, all interactive
  • Custom visualizations
  • Configurable test parameters
  • Many more tests available (see here for details)
  • RaspberryPi based appliance available
  • Alexa skill available – useful for end-users to kick off on-demand tests by voice command, if the tests fall outside of acceptable performance a ticket can be automatically opened in Servicenow (or others with integration)
  • Self-service integration with Servicenow virtual agent chatbot available – customers can self-verify issues and then open tickets via this integration
  • Threshold-based alerts available via SNMP, email, IM and CLI/exec
  • Northbound result forwarding
  • Custom test development